{"id":691,"date":"2021-07-14T10:08:52","date_gmt":"2021-07-14T10:08:52","guid":{"rendered":"https:\/\/chandlerandme.com\/nz\/?page_id=691"},"modified":"2021-12-04T02:58:02","modified_gmt":"2021-12-04T07:58:02","slug":"warranty-and-repairs","status":"publish","type":"page","link":"https:\/\/chandlerandme.com\/nz\/warranty-and-repairs\/","title":{"rendered":"Warranty and repairs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row][vc_column animation_type=&#8221;fadeIn&#8221;][vc_column_text]<\/p>\n<h3>Warranty information<\/h3>\n<p>The Candle Maker appliance comes with a 12 month warranty from the date of purchase providing the unit has been used as intended and with approved ingredients. If you are having problems with your unit or need help with how to use the features the first thing to do is check out our <a href=\"https:\/\/chandlerandme.com\/nz\/faq\/\">FAQ&#8217;s<\/a> or <a href=\"mailto:info@chandlerandme.com\">send us an email<\/a>.<\/p>\n<p>If we are unable to troubleshoot and solve the problem via email you can go ahead and submit a warranty claim via the link below.<\/p>\n<h3>Repairs to units out of warranty<\/h3>\n<p>If your unit is out of warranty and needs repair you can send it in (at your cost) and we will investigate the problem. There is a US$20 fee to diagnose the fault and then we will provide you with a quote for parts and labor to repair the unit. Please <a href=\"mailto:info@chandlerandme.com\">email us<\/a> if you would like to arrange a repair out of warranty.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_btn title=&#8221;Submit a Warranty Claim&#8221; shape=&#8221;rounded&#8221; color=&#8221;success&#8221; size=&#8221;lg&#8221; align=&#8221;left&#8221; link=&#8221;url:https%3A%2F%2Fchandlerandme.com%2Fwarranty-claim%2F&#8221; el_class=&#8221;custom-button&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column animation_type=&#8221;fadeIn&#8221;][vc_column_text] Warranty information The Candle Maker appliance comes with a 12 month warranty from the date of purchase providing the unit has been used as intended and with approved ingredients. If you are having problems with your unit or need help with how to use the features the first thing to do is check [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-691","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Warranty and repairs - Chandler &amp; Me - New Zealand<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chandlerandme.com\/nz\/warranty-and-repairs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warranty and repairs - Chandler &amp; Me - New Zealand\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column animation_type=&#8221;fadeIn&#8221;][vc_column_text] Warranty information The Candle Maker appliance comes with a 12 month warranty from the date of purchase providing the unit has been used as intended and with approved ingredients. 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