{"id":3762,"date":"2021-12-03T01:33:13","date_gmt":"2021-12-03T06:33:13","guid":{"rendered":"https:\/\/chandlerandme.com\/nz\/?page_id=3762"},"modified":"2022-01-20T17:59:59","modified_gmt":"2022-01-20T22:59:59","slug":"candle-maker-warranty","status":"publish","type":"page","link":"https:\/\/chandlerandme.com\/nz\/candle-maker-warranty\/","title":{"rendered":"Warranty Claim"},"content":{"rendered":"\n<h1 class=\"has-text-align-center wp-block-heading\"> The Candle Maker Warranty Claim Form <\/h1>\n\n\n<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_5' >\n                        <div class='gform_heading'>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_5'  action='\/nz\/wp-json\/wp\/v2\/pages\/3762' data-formid='5' novalidate><div class='gf_invisible ginput_recaptchav3' data-sitekey='6LfyAvIbAAAAAOfMuTm-kFF99faUyvQkLeP2LqX9' data-tabindex='0'><input id=\"input_3e4bd660fbbdde3592fb2f320f8ce751\" class=\"gfield_recaptcha_response\" type=\"hidden\" name=\"input_3e4bd660fbbdde3592fb2f320f8ce751\" value=\"\"\/><\/div>\n                        <div class='gform-body gform_body'><div id='gform_fields_5' class='gform_fields top_label form_sublabel_below description_above validation_below' data-column-layout='fill'><div id=\"field_5_36\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"><label id='gfield_label_5_36' class='gfield_label gform-field-label' for='input_5_36'><span class='gform-field-label__text'>X\/Twitter<\/span><\/label><div class='gfield_description' id='gfield_description_5_36'>This field is for validation purposes and should be left unchanged.<\/div><div class='ginput_container'><input name='input_36' id='input_5_36' type='text' value='' autocomplete='new-password'\/><\/div><\/div><div id=\"field_5_10\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\" data-group-id=\"4d9b2851\" data-field-span=\"12\"><h3 class=\"gsection_title\">Lets get you making candles again!<\/h3><div class='gsection_description' id='gfield_description_5_10'>We are sorry to hear there is a problem with your Candle Maker. Please read and complete this form carefully to help us identify the problem and arrange a solution for you as quickly as possible.<\/div><\/div><div id=\"field_5_12\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\" data-group-id=\"a58d2786\" data-field-span=\"12\"><h3 class=\"gsection_title\">The warranty claims process<\/h3><div class='gsection_description' id='gfield_description_5_12'><b>Review<\/b><br>\nUpon receiving your claim we will review your application to ensure it meets our warranty terms. We may ask for further information, pictures and if possible a short video.<br>\nIn some cases we may assist to remedy your situation without the need to send your unit back. <br><br>\n\n<b>Collection<\/b><br>Depending on the nature of the fault and age of the unit, we may require you to return your Candle Maker for inspection and repair. If so, we will email you a courier label and instructions for returning the unit. If your claim does not meet our warranty terms we will let you know your options.<br><br>\n\n<b>Inspections<\/b><br>\nWe will inspect and test the unit and if this reveals a manufacturing defect we will repair or replace it (at our discretion) and send it back to you at no cost. This usually applies more for older units. During the inspection we look for signs of unintended use; please note that this may affect your claim.<br><br>\n\n<b>Return<\/b><br>\nOnce we have received your unit for inspection our typical turnaround time is 7 DAYS. We will keep you updated throughout the process. <br>\n<\/div><\/div><fieldset id=\"field_5_25\" class=\"gfield gfield--type-name gfield--input-type-name gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\" data-group-id=\"7a7655c3\" data-field-span=\"12\"><legend id='gfield_label_5_25' class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Name<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_5_25'>\n                            \n                            <span id='input_5_25_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_25.3' id='input_5_25_3' value=''   aria-required='true'     aria-labelledby=\"input_5_25_3_label gfield_label_5_25\"\/>\n                                                    <label for='input_5_25_3' id='input_5_25_3_label' class='gform-field-label gform-field-label--type-sub '>First<\/label>\n                                                <\/span>\n                            \n                            <span id='input_5_25_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_25.6' id='input_5_25_6' value=''   aria-required='true'     \/>\n                                                    <label for='input_5_25_6' id='input_5_25_6_label' class='gform-field-label gform-field-label--type-sub '>Last<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_5_27\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\" data-group-id=\"e8077c83\" data-field-span=\"12\"><label id='gfield_label_5_27' class='gfield_label gform-field-label' for='input_5_27'><span class='gform-field-label__text'>Email<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_27' id='input_5_27' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><fieldset id=\"field_5_26\" class=\"gfield gfield--type-address gfield--input-type-address gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\" data-group-id=\"581e6ef7\" data-field-span=\"12\"><legend id='gfield_label_5_26' class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Address<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend>    \n                    <div class='ginput_complex ginput_container has_street has_street2 has_city has_state has_zip has_country ginput_container_address gform-grid-row' id='input_5_26' >\n                         <span class='ginput_full address_line_1 ginput_address_line_1 gform-grid-col' id='input_5_26_1_container' >\n                                        <input type='text' name='input_26.1' id='input_5_26_1' value=''    aria-required='true'    aria-labelledby=\"input_5_26_1_label gfield_label_5_26\"\/>\n                                        <label for='input_5_26_1' id='input_5_26_1_label' class='gform-field-label gform-field-label--type-sub '>Street Address<\/label>\n                                    <\/span><span class='ginput_full address_line_2 ginput_address_line_2 gform-grid-col' id='input_5_26_2_container' >\n                                        <input type='text' name='input_26.2' id='input_5_26_2' value=''     aria-required='false'   \/>\n                                        <label for='input_5_26_2' id='input_5_26_2_label' class='gform-field-label gform-field-label--type-sub '>Address Line 2<\/label>\n                                    <\/span><span class='ginput_left address_city ginput_address_city gform-grid-col' id='input_5_26_3_container' >\n                                    <input type='text' name='input_26.3' id='input_5_26_3' value=''    aria-required='true'    \/>\n                                    <label for='input_5_26_3' id='input_5_26_3_label' class='gform-field-label gform-field-label--type-sub '>City<\/label>\n                                 <\/span><span class='ginput_right address_state ginput_address_state gform-grid-col' id='input_5_26_4_container' >\n                                        <input type='text' name='input_26.4' id='input_5_26_4' value=''      aria-required='true'    \/>\n                                        <label for='input_5_26_4' id='input_5_26_4_label' class='gform-field-label gform-field-label--type-sub '>State \/ Province \/ Region<\/label>\n                                      <\/span><span class='ginput_left address_zip ginput_address_zip gform-grid-col' id='input_5_26_5_container' >\n                                    <input type='text' name='input_26.5' id='input_5_26_5' value=''    aria-required='true'    \/>\n                                    <label for='input_5_26_5' id='input_5_26_5_label' class='gform-field-label gform-field-label--type-sub '>ZIP \/ Postal Code<\/label>\n                                <\/span><span class='ginput_right address_country ginput_address_country gform-grid-col' id='input_5_26_6_container' >\n                                        <select name='input_26.6' id='input_5_26_6'   aria-required='true'    ><option value='' ><\/option><option value='AF' >Afghanistan<\/option><option value='AX' >\u00c5land Islands<\/option><option value='AL' >Albania<\/option><option value='DZ' >Algeria<\/option><option value='AS' >American Samoa<\/option><option value='AD' >Andorra<\/option><option value='AO' >Angola<\/option><option value='AI' >Anguilla<\/option><option value='AQ' >Antarctica<\/option><option value='AG' >Antigua and Barbuda<\/option><option value='AR' >Argentina<\/option><option value='AM' >Armenia<\/option><option value='AW' >Aruba<\/option><option value='AU' >Australia<\/option><option value='AT' >Austria<\/option><option value='AZ' >Azerbaijan<\/option><option value='BS' >Bahamas<\/option><option value='BH' >Bahrain<\/option><option value='BD' >Bangladesh<\/option><option value='BB' >Barbados<\/option><option value='BY' >Belarus<\/option><option value='BE' >Belgium<\/option><option value='BZ' >Belize<\/option><option value='BJ' >Benin<\/option><option value='BM' >Bermuda<\/option><option value='BT' >Bhutan<\/option><option value='BO' >Bolivia<\/option><option value='BQ' >Bonaire, Sint Eustatius and Saba<\/option><option value='BA' >Bosnia and Herzegovina<\/option><option value='BW' >Botswana<\/option><option value='BV' >Bouvet Island<\/option><option value='BR' >Brazil<\/option><option value='IO' >British Indian Ocean Territory<\/option><option value='BN' >Brunei Darussalam<\/option><option value='BG' >Bulgaria<\/option><option value='BF' >Burkina Faso<\/option><option value='BI' >Burundi<\/option><option value='CV' >Cabo Verde<\/option><option value='KH' >Cambodia<\/option><option value='CM' >Cameroon<\/option><option value='CA' >Canada<\/option><option value='KY' >Cayman Islands<\/option><option value='CF' >Central African Republic<\/option><option value='TD' >Chad<\/option><option value='CL' >Chile<\/option><option value='CN' >China<\/option><option value='CX' >Christmas Island<\/option><option value='CC' >Cocos Islands<\/option><option value='CO' >Colombia<\/option><option value='KM' >Comoros<\/option><option value='CG' >Congo<\/option><option value='CD' >Congo, Democratic Republic of the<\/option><option value='CK' >Cook Islands<\/option><option value='CR' >Costa Rica<\/option><option value='CI' >C\u00f4te d&#039;Ivoire<\/option><option value='HR' >Croatia<\/option><option value='CU' >Cuba<\/option><option value='CW' >Cura\u00e7ao<\/option><option value='CY' >Cyprus<\/option><option value='CZ' >Czechia<\/option><option value='DK' >Denmark<\/option><option value='DJ' >Djibouti<\/option><option value='DM' >Dominica<\/option><option value='DO' >Dominican Republic<\/option><option value='EC' >Ecuador<\/option><option value='EG' >Egypt<\/option><option value='SV' >El Salvador<\/option><option value='GQ' >Equatorial Guinea<\/option><option value='ER' >Eritrea<\/option><option value='EE' >Estonia<\/option><option value='SZ' >Eswatini<\/option><option value='ET' >Ethiopia<\/option><option value='FK' >Falkland Islands<\/option><option value='FO' >Faroe Islands<\/option><option value='FJ' >Fiji<\/option><option value='FI' >Finland<\/option><option value='FR' >France<\/option><option value='GF' >French Guiana<\/option><option value='PF' >French Polynesia<\/option><option value='TF' >French Southern Territories<\/option><option value='GA' >Gabon<\/option><option value='GM' >Gambia<\/option><option value='GE' >Georgia<\/option><option value='DE' >Germany<\/option><option value='GH' >Ghana<\/option><option value='GI' >Gibraltar<\/option><option value='GR' >Greece<\/option><option value='GL' >Greenland<\/option><option value='GD' >Grenada<\/option><option value='GP' >Guadeloupe<\/option><option value='GU' >Guam<\/option><option value='GT' >Guatemala<\/option><option value='GG' >Guernsey<\/option><option value='GN' >Guinea<\/option><option value='GW' >Guinea-Bissau<\/option><option value='GY' >Guyana<\/option><option value='HT' >Haiti<\/option><option value='HM' >Heard Island and McDonald Islands<\/option><option value='VA' >Holy See<\/option><option value='HN' >Honduras<\/option><option value='HK' >Hong Kong<\/option><option value='HU' >Hungary<\/option><option value='IS' >Iceland<\/option><option value='IN' >India<\/option><option value='ID' >Indonesia<\/option><option value='IR' >Iran<\/option><option value='IQ' >Iraq<\/option><option value='IE' >Ireland<\/option><option value='IM' >Isle of Man<\/option><option value='IL' >Israel<\/option><option value='IT' >Italy<\/option><option value='JM' >Jamaica<\/option><option value='JP' >Japan<\/option><option value='JE' >Jersey<\/option><option value='JO' >Jordan<\/option><option value='KZ' >Kazakhstan<\/option><option value='KE' >Kenya<\/option><option value='KI' >Kiribati<\/option><option value='KP' >Korea, Democratic People&#039;s Republic of<\/option><option value='KR' >Korea, Republic of<\/option><option value='KW' >Kuwait<\/option><option value='KG' >Kyrgyzstan<\/option><option value='LA' >Lao People&#039;s Democratic Republic<\/option><option value='LV' >Latvia<\/option><option value='LB' >Lebanon<\/option><option value='LS' >Lesotho<\/option><option value='LR' >Liberia<\/option><option value='LY' >Libya<\/option><option value='LI' >Liechtenstein<\/option><option value='LT' >Lithuania<\/option><option value='LU' >Luxembourg<\/option><option value='MO' >Macao<\/option><option value='MG' >Madagascar<\/option><option value='MW' >Malawi<\/option><option value='MY' >Malaysia<\/option><option value='MV' >Maldives<\/option><option value='ML' >Mali<\/option><option value='MT' >Malta<\/option><option value='MH' >Marshall Islands<\/option><option value='MQ' >Martinique<\/option><option value='MR' >Mauritania<\/option><option value='MU' >Mauritius<\/option><option value='YT' >Mayotte<\/option><option value='MX' >Mexico<\/option><option value='FM' >Micronesia<\/option><option value='MD' >Moldova<\/option><option value='MC' >Monaco<\/option><option value='MN' >Mongolia<\/option><option value='ME' >Montenegro<\/option><option value='MS' >Montserrat<\/option><option value='MA' >Morocco<\/option><option value='MZ' >Mozambique<\/option><option value='MM' >Myanmar<\/option><option value='NA' >Namibia<\/option><option value='NR' >Nauru<\/option><option value='NP' >Nepal<\/option><option value='NL' >Netherlands<\/option><option value='NC' >New Caledonia<\/option><option value='NZ' >New Zealand<\/option><option value='NI' >Nicaragua<\/option><option value='NE' >Niger<\/option><option value='NG' >Nigeria<\/option><option value='NU' >Niue<\/option><option value='NF' >Norfolk Island<\/option><option value='MK' >North Macedonia<\/option><option value='MP' >Northern Mariana Islands<\/option><option value='NO' >Norway<\/option><option value='OM' >Oman<\/option><option value='PK' >Pakistan<\/option><option value='PW' >Palau<\/option><option value='PS' >Palestine, State of<\/option><option value='PA' >Panama<\/option><option value='PG' >Papua New Guinea<\/option><option value='PY' >Paraguay<\/option><option value='PE' >Peru<\/option><option value='PH' >Philippines<\/option><option value='PN' >Pitcairn<\/option><option value='PL' >Poland<\/option><option value='PT' >Portugal<\/option><option value='PR' >Puerto Rico<\/option><option value='QA' >Qatar<\/option><option value='RE' >R\u00e9union<\/option><option value='RO' >Romania<\/option><option value='RU' >Russian Federation<\/option><option value='RW' >Rwanda<\/option><option value='BL' >Saint Barth\u00e9lemy<\/option><option value='SH' >Saint Helena, Ascension and Tristan da Cunha<\/option><option value='KN' >Saint Kitts and Nevis<\/option><option value='LC' >Saint Lucia<\/option><option value='MF' >Saint Martin<\/option><option value='PM' >Saint Pierre and Miquelon<\/option><option value='VC' >Saint Vincent and the Grenadines<\/option><option value='WS' >Samoa<\/option><option value='SM' >San Marino<\/option><option value='ST' >Sao Tome and Principe<\/option><option value='SA' >Saudi Arabia<\/option><option value='SN' >Senegal<\/option><option value='RS' >Serbia<\/option><option value='SC' >Seychelles<\/option><option value='SL' >Sierra Leone<\/option><option value='SG' >Singapore<\/option><option value='SX' >Sint Maarten<\/option><option value='SK' >Slovakia<\/option><option value='SI' >Slovenia<\/option><option value='SB' >Solomon Islands<\/option><option value='SO' >Somalia<\/option><option value='ZA' >South Africa<\/option><option value='GS' >South Georgia and the South Sandwich Islands<\/option><option value='SS' >South Sudan<\/option><option value='ES' >Spain<\/option><option value='LK' >Sri Lanka<\/option><option value='SD' >Sudan<\/option><option value='SR' >Suriname<\/option><option value='SJ' >Svalbard and Jan Mayen<\/option><option value='SE' >Sweden<\/option><option value='CH' >Switzerland<\/option><option value='SY' >Syria Arab Republic<\/option><option value='TW' >Taiwan<\/option><option value='TJ' >Tajikistan<\/option><option value='TZ' >Tanzania, the United Republic of<\/option><option value='TH' >Thailand<\/option><option value='TL' >Timor-Leste<\/option><option value='TG' >Togo<\/option><option value='TK' >Tokelau<\/option><option value='TO' >Tonga<\/option><option value='TT' >Trinidad and Tobago<\/option><option value='TN' >Tunisia<\/option><option value='TR' >T\u00fcrkiye<\/option><option value='TM' >Turkmenistan<\/option><option value='TC' >Turks and Caicos Islands<\/option><option value='TV' >Tuvalu<\/option><option value='UG' >Uganda<\/option><option value='UA' >Ukraine<\/option><option value='AE' >United Arab Emirates<\/option><option value='GB' >United Kingdom<\/option><option value='US' >United States<\/option><option value='UY' >Uruguay<\/option><option value='UM' >US Minor Outlying Islands<\/option><option value='UZ' >Uzbekistan<\/option><option value='VU' >Vanuatu<\/option><option value='VE' >Venezuela<\/option><option value='VN' >Viet Nam<\/option><option value='VG' >Virgin Islands, British<\/option><option value='VI' >Virgin Islands, U.S.<\/option><option value='WF' >Wallis and Futuna<\/option><option value='EH' >Western Sahara<\/option><option value='YE' >Yemen<\/option><option value='ZM' >Zambia<\/option><option value='ZW' >Zimbabwe<\/option><\/select>\n                                        <label for='input_5_26_6' id='input_5_26_6_label' class='gform-field-label gform-field-label--type-sub '>Country<\/label>\n                                    <\/span>\n                    <div class='gf_clear gf_clear_complex'><\/div>\n                <\/div><\/fieldset><div id=\"field_5_35\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--phone-format-international gfield--width-full field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\" data-group-id=\"b547cb5f\" data-field-span=\"12\"><label id='gfield_label_5_35' class='gfield_label gform-field-label' for='input_5_35'><span class='gform-field-label__text'>Phone<\/span><\/label><div class='gfield_description' id='gfield_description_5_35'>Please include your country and area code<\/div><div class='ginput_container ginput_container_phone'><input name='input_35' id='input_5_35' type='tel' value='' class='large'    aria-invalid=\"false\" aria-describedby=\"gfield_description_5_35\"   \/><\/div><\/div><fieldset id=\"field_5_11\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible gfield--choice-align-vertical\" data-group-id=\"f066d1b0\" data-field-span=\"12\"><legend id='gfield_label_5_11' class='gfield_label gform-field-label' ><span class='gform-field-label__text'>Where did you purchase your unit?<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_5_11'>\n\t\t\t<div class='gchoice gchoice_5_11_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_11' type='radio' value='Chandler &amp; Me website'  id='choice_5_11_0' onchange='gformToggleRadioOther( this )'  aria-labelledby=\"label_5_11_0 gfield_label_5_11\"   \/>\n\t\t\t\t\t<label for='choice_5_11_0' id='label_5_11_0' class='gform-field-label gform-field-label--type-inline'>Chandler &amp; Me website<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_11_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_11' type='radio' value='Candle Shack (UK or EU)'  id='choice_5_11_1' onchange='gformToggleRadioOther( this )'     \/>\n\t\t\t\t\t<label for='choice_5_11_1' id='label_5_11_1' class='gform-field-label gform-field-label--type-inline'>Candle Shack (UK or EU)<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_11_2'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_11' type='radio' value='Candlescience (USA)'  id='choice_5_11_2' onchange='gformToggleRadioOther( this )'     \/>\n\t\t\t\t\t<label for='choice_5_11_2' id='label_5_11_2' class='gform-field-label gform-field-label--type-inline'>Candlescience (USA)<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_11_3'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_11' type='radio' value='Lonestar Candle Supply (USA)'  id='choice_5_11_3' onchange='gformToggleRadioOther( this )'     \/>\n\t\t\t\t\t<label for='choice_5_11_3' id='label_5_11_3' class='gform-field-label gform-field-label--type-inline'>Lonestar Candle Supply (USA)<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_11_4'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_11' type='radio' value='Candle Creations (NZ)'  id='choice_5_11_4' onchange='gformToggleRadioOther( this )'     \/>\n\t\t\t\t\t<label for='choice_5_11_4' id='label_5_11_4' class='gform-field-label gform-field-label--type-inline'>Candle Creations (NZ)<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_11_5'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_11' type='radio' value='gf_other_choice'  id='choice_5_11_5' onchange='gformToggleRadioOther( this )'     \/>\n\t\t\t\t\t<label for='choice_5_11_5' id='label_5_11_5' class='gform-field-label gform-field-label--type-inline'>Other<\/label><br \/><input id='input_5_11_other' class='gchoice_other_control' name='input_11_other' type='text' value='Other' aria-label='Other Choice, please specify'  disabled='disabled' \/>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_5_19\" class=\"gfield gfield--type-date gfield--input-type-date gfield--input-type-datepicker gfield--datepicker-default-icon gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\" data-group-id=\"748d3028\" data-field-span=\"12\"><label id='gfield_label_5_19' class='gfield_label gform-field-label' for='input_5_19'><span class='gform-field-label__text'>Date of order<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_5_19'>Please provide the original order date.<\/div><div class='ginput_container ginput_container_date'>\n\t\t\t\t\t<input\n\t\t\t\t\tplaceholder='mm\/dd\/yyyy'\n\t\t\t\t\tid='input_5_19'\n\t\t\t\t\tclass='datepicker gform-datepicker mdy datepicker_with_icon gdatepicker_with_icon'\n\t\t\t\t\ttype='text'\n\t\t\t\t\tname='input_19'\n\t\t\t\t\tvalue=''\n\t\t\t\t\taria-describedby=\"gfield_description_5_19\" \n\t\t\t\t\taria-invalid=\"false\" \n\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t \n\t\t\t\t\t\n\t\t\t\t\tdata-mask=\"99\/99\/9999\"\n\t\t\t\t\t\/>\n\t\t\t\t<kbd id='keyboardHint_input_5_19' hidden class='down'><\/kbd>\n\t\t\t\t<button type='button' id='datepicker_toggle_input_5_19' class='gform-datepicker-toggle gform-datepicker-toggle--default accCalendar aria-date-picker gform-button gform-theme-button gform-theme-button--simple gform-theme-button--simple-in-ctrl' aria-expanded='false' aria-controls='input_5_19' aria-label='Date of order: Choose date on calendar' >\n\t\t\t\t\t\t\t<span class=\"gform-calendar-icon gform-datepicker-toggle-icon gform-datepicker-toggle-icon--default dashicons dashicons-calendar-alt\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t<\/div><\/div><div id=\"field_5_14\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\" data-group-id=\"f7025f71\" data-field-span=\"12\"><label id='gfield_label_5_14' class='gfield_label gform-field-label' for='input_5_14'><span class='gform-field-label__text'>Order number<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_5_14'>Please provide the original order number.<\/div><div class='ginput_container ginput_container_text' data-text-counter-max='12' data-text-counter-template='{current} of {max} max characters'><input name='input_14' id='input_5_14' type='text' value='' class='large' maxlength='12' aria-describedby=\"gfield_description_5_14\"   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_5_34\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\" data-group-id=\"20b94070\" data-field-span=\"12\"><label id='gfield_label_5_34' class='gfield_label gform-field-label' for='input_5_34'><span class='gform-field-label__text'>Batch Number<\/span><\/label><div class='gfield_description' id='gfield_description_5_34'>Please enter your Candle Maker&#8217;s batch number which can be found on a small sticker on the black base of the unit (e.g. 205US).<\/div><div class='ginput_container ginput_container_text'><input name='input_34' id='input_5_34' type='text' value='' class='large'  aria-describedby=\"gfield_description_5_34\"    aria-invalid=\"false\"   \/><\/div><\/div><fieldset id=\"field_5_3\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible gfield--choice-align-vertical\" data-group-id=\"8c8f3917\" data-field-span=\"12\"><legend id='gfield_label_5_3' class='gfield_label gform-field-label' ><span class='gform-field-label__text'>Select the main reason for your warranty claim<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_5_3'>\n\t\t\t<div class='gchoice gchoice_5_3_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_3' type='radio' value='Physically damaged or broken'  id='choice_5_3_0' onchange='gformToggleRadioOther( this )'  aria-labelledby=\"label_5_3_0 gfield_label_5_3\"   \/>\n\t\t\t\t\t<label for='choice_5_3_0' id='label_5_3_0' class='gform-field-label gform-field-label--type-inline'>Physically damaged or broken<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_3_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_3' type='radio' value='Product not working on arrival'  id='choice_5_3_1' onchange='gformToggleRadioOther( this )'     \/>\n\t\t\t\t\t<label for='choice_5_3_1' id='label_5_3_1' class='gform-field-label gform-field-label--type-inline'>Product not working on arrival<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_3_2'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_3' type='radio' value='Product stopped working after a time'  id='choice_5_3_2' onchange='gformToggleRadioOther( this )'     \/>\n\t\t\t\t\t<label for='choice_5_3_2' id='label_5_3_2' class='gform-field-label gform-field-label--type-inline'>Product stopped working after a time<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_3_3'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_3' type='radio' value='gf_other_choice'  id='choice_5_3_3' onchange='gformToggleRadioOther( this )'     \/>\n\t\t\t\t\t<label for='choice_5_3_3' id='label_5_3_3' class='gform-field-label gform-field-label--type-inline'>Other<\/label><br \/><input id='input_5_3_other' class='gchoice_other_control' name='input_3_other' type='text' value='Other' aria-label='Other Choice, please specify'  disabled='disabled' \/>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_5_2\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\" data-group-id=\"18d6916b\" data-field-span=\"12\"><label id='gfield_label_5_2' class='gfield_label gform-field-label' for='input_5_2'><span class='gform-field-label__text'>Description of Problem<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_5_2'>Please explain the problem in detail<\/div><div class='ginput_container ginput_container_textarea' data-text-counter-max='500' data-text-counter-template='{current} of {max} max characters'><textarea name='input_2' id='input_5_2' class='textarea small'  aria-describedby=\"gfield_description_5_2\" maxlength='500'  aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_5_32\" class=\"gfield gfield--type-fileupload gfield--input-type-fileupload gfield--width-full field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\" data-group-id=\"b72d33fb\" data-field-span=\"12\"><label id='gfield_label_5_32' class='gfield_label gform-field-label' for='gform_browse_button_5_32'><span class='gform-field-label__text'>Please upload supporting pictures (or 5-10 second video) that will help explain the problem<\/span><\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_5_32' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_5_32&quot;,&quot;container&quot;:&quot;gform_multifile_upload_5_32&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_5_32&quot;,&quot;filelist&quot;:&quot;gform_preview_5_32&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/chandlerandme.com\\\/nz\\\/?gf_page=e8ecd3f47d720d9&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/chandlerandme.com\\\/nz\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/chandlerandme.com\\\/nz\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;Allowed Files&quot;,&quot;extensions&quot;:&quot;jpg,gif,png,mp4&quot;}],&quot;max_file_size&quot;:&quot;20971520b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:5,&quot;field_id&quot;:32,&quot;_gform_file_upload_nonce_5_32&quot;:&quot;93cc61029c&quot;},&quot;gf_vars&quot;:{&quot;max_files&quot;:&quot;5&quot;,&quot;message_id&quot;:&quot;gform_multifile_messages_5_32&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phar&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_5_32' class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Drop files here or <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_5_32' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_5_32\"  >Select files<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_5_32'>Accepted file types: jpg, gif, png, mp4, Max. file size: 20 MB, Max. files: 5.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_5_32'><\/ul> <div id='gform_preview_5_32' class='ginput_preview_list'><\/div><\/div><\/div><div id=\"field_5_28\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\" data-group-id=\"86eb7e5c\" data-field-span=\"12\"><h3 class=\"gsection_title\">About your use case situation<\/h3><div class='gsection_description' id='gfield_description_5_28'>Please tell us about how you use your Candle Maker.<\/div><\/div><fieldset id=\"field_5_4\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible gfield--choice-align-vertical\" data-group-id=\"d6bb41de\" data-field-span=\"12\"><legend id='gfield_label_5_4' class='gfield_label gform-field-label' ><span class='gform-field-label__text'>What do you use the product for?<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_5_4'>\n\t\t\t<div class='gchoice gchoice_5_4_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_4' type='radio' value='Home use - I make candles for myself'  id='choice_5_4_0' onchange='gformToggleRadioOther( this )'  aria-labelledby=\"label_5_4_0 gfield_label_5_4\"   \/>\n\t\t\t\t\t<label for='choice_5_4_0' id='label_5_4_0' class='gform-field-label gform-field-label--type-inline'>Home use &#8211; I make candles for myself<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_4_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_4' type='radio' value='Business use - I make candles for sale'  id='choice_5_4_1' onchange='gformToggleRadioOther( this )'     \/>\n\t\t\t\t\t<label for='choice_5_4_1' id='label_5_4_1' class='gform-field-label gform-field-label--type-inline'>Business use &#8211; I make candles for sale<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_5_5\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible gfield--choice-align-vertical\" data-group-id=\"1b10cb78\" data-field-span=\"12\"><legend id='gfield_label_5_5' class='gfield_label gform-field-label' ><span class='gform-field-label__text'>Usage Frequency<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='gfield_description' id='gfield_description_5_5'>How often do you use your unit?<\/div><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_5_5'>\n\t\t\t<div class='gchoice gchoice_5_5_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_5' type='radio' value='I haven&#039;t used it yet'  id='choice_5_5_0' onchange='gformToggleRadioOther( this )' aria-describedby=\"gfield_description_5_5\" aria-labelledby=\"label_5_5_0 gfield_label_5_5\"   \/>\n\t\t\t\t\t<label for='choice_5_5_0' id='label_5_5_0' class='gform-field-label gform-field-label--type-inline'>I haven&#8217;t used it yet<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_5_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_5' type='radio' value='Once or twice a month'  id='choice_5_5_1' onchange='gformToggleRadioOther( this )'     \/>\n\t\t\t\t\t<label for='choice_5_5_1' id='label_5_5_1' class='gform-field-label gform-field-label--type-inline'>Once or twice a month<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_5_2'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_5' type='radio' value='Once or twice a week'  id='choice_5_5_2' onchange='gformToggleRadioOther( this )'     \/>\n\t\t\t\t\t<label for='choice_5_5_2' id='label_5_5_2' class='gform-field-label gform-field-label--type-inline'>Once or twice a week<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_5_3'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_5' type='radio' value='Multiple times per week'  id='choice_5_5_3' onchange='gformToggleRadioOther( this )'     \/>\n\t\t\t\t\t<label for='choice_5_5_3' id='label_5_5_3' class='gform-field-label gform-field-label--type-inline'>Multiple times per week<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_5_6\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible gfield--choice-align-vertical\" data-group-id=\"5f80f5ad\" data-field-span=\"12\"><legend id='gfield_label_5_6' class='gfield_label gform-field-label' ><span class='gform-field-label__text'>Candles per Session<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='gfield_description' id='gfield_description_5_6'>On average, how many candles do you make per session?<\/div><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_5_6'>\n\t\t\t<div class='gchoice gchoice_5_6_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_6' type='radio' value='1-6'  id='choice_5_6_0' onchange='gformToggleRadioOther( this )' aria-describedby=\"gfield_description_5_6\" aria-labelledby=\"label_5_6_0 gfield_label_5_6\"   \/>\n\t\t\t\t\t<label for='choice_5_6_0' id='label_5_6_0' class='gform-field-label gform-field-label--type-inline'>1-6<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_6_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_6' type='radio' value='6-12'  id='choice_5_6_1' onchange='gformToggleRadioOther( this )'     \/>\n\t\t\t\t\t<label for='choice_5_6_1' id='label_5_6_1' class='gform-field-label gform-field-label--type-inline'>6-12<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_6_2'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_6' type='radio' value='12-24'  id='choice_5_6_2' onchange='gformToggleRadioOther( this )'     \/>\n\t\t\t\t\t<label for='choice_5_6_2' id='label_5_6_2' class='gform-field-label gform-field-label--type-inline'>12-24<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_6_3'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_6' type='radio' value='24+'  id='choice_5_6_3' onchange='gformToggleRadioOther( this )'     \/>\n\t\t\t\t\t<label for='choice_5_6_3' id='label_5_6_3' class='gform-field-label gform-field-label--type-inline'>24+<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_5_30\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible gfield--choice-align-vertical\" data-group-id=\"f3bb3ab7\" data-field-span=\"12\"><legend id='gfield_label_5_30' class='gfield_label gform-field-label' ><span class='gform-field-label__text'>What ingredients do you use?<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_5_30'>\n\t\t\t<div class='gchoice gchoice_5_30_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_30' type='radio' value='I only use Chandler &amp; Me kits'  id='choice_5_30_0' onchange='gformToggleRadioOther( this )'  aria-labelledby=\"label_5_30_0 gfield_label_5_30\"   \/>\n\t\t\t\t\t<label for='choice_5_30_0' id='label_5_30_0' class='gform-field-label gform-field-label--type-inline'>I only use Chandler &amp; Me kits<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_30_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_30' type='radio' value='I use my own ingredients'  id='choice_5_30_1' onchange='gformToggleRadioOther( this )'     \/>\n\t\t\t\t\t<label for='choice_5_30_1' id='label_5_30_1' class='gform-field-label gform-field-label--type-inline'>I use my own ingredients<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_5_31\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\" data-group-id=\"6168eed1\" data-field-span=\"12\"><label id='gfield_label_5_31' class='gfield_label gform-field-label' for='input_5_31'><span class='gform-field-label__text'>If using your own ingredients please list them here<\/span><\/label><div class='ginput_container ginput_container_textarea' data-text-counter-max='100' data-text-counter-template='{current} of {max} max characters'><textarea name='input_31' id='input_5_31' class='textarea small'   maxlength='100'   aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_5_18\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible gfield--choice-align-vertical\" data-group-id=\"d8085f5b\" data-field-span=\"12\"><legend id='gfield_label_5_18' class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Declaration<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='gfield_description gfield_consent_description' id='gfield_consent_description_5_18'><div class='gfield_consent_description_text gform-theme__no-reset--children' tabindex='0'>By submitting this form I confirm that I understand the terms of the warranty policy relating to The Candle Maker, that I have only used the unit for its intended use and with approved ingredients and that I have answered all questions truthfully and in good faith.<\/div><\/div><div class='ginput_container ginput_container_consent'><input name='input_18.1' id='input_5_18_1' type='checkbox' value='1'  aria-describedby=\"gfield_consent_description_5_18\" aria-labelledby=\"input_5_18_1_label gfield_label_5_18\" aria-required=\"true\" aria-invalid=\"false\"   \/> <label id='input_5_18_1_label' class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_5_18_1' ><span class='gform-field-label__text'>I confirm the above statement to be true<\/span><\/label><input type='hidden' name='input_18.2' value='I confirm the above statement to be true' class='gform_hidden' \/><input type='hidden' name='input_18.3' value='1' class='gform_hidden' \/><\/div><\/fieldset><div id=\"field_5_33\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_hidden\" 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